Appointments

Scheduling:

In order to assure the widest selection of services and times, we highly recommend you schedule appointments a minimum of 2 weeks in advance. We recommend arriving 10 minutes early for your appointments to ensure a complete and relaxing experience.

*If booking an appointment online-please call us if you do not receive a confirmation email.

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Hours:

Monday – Thursday: 8:00 am – 8:00 pm
Friday: 8:00 am – 7:30 pm
Saturday: 8:00 am – 4:00 pm

Late Arrivals:

Arriving late for your appointment may require us to shorten the length of your service or reschedule your appointment. If you are running late, please call us and let us know and we will do our best to accommodate you.

Cancellations:

We have a time reserved especially for you. If a pattern of missed appointments occurs, a valid credit card number may be required to secure your reservation time. This will be used to hold your future reservation(s) time and will be charged if the following occurs:

  • Cancelling within 24 hours of your scheduled reservation, Michelle Kenric Hair & Spa will be charging 50% of your total service(s)
  • Missing a reservation without calling, Michelle Kenric Hair & Spa will be charging 100% of your total service(s)

Cell Phones:

We ask that guests either silence or turn the volume down on their cell phones before entering the salon. This is policy exists because we want to maximize all guests personal relaxation during their time with us. Please keep all cell phones and conversations discreet while receiving your services.

Children:

We strive to create a relaxing and enjoyable environment for all our guests. We request that small children only be brought into the salon when they have an appointment and that they are accompanied by an adult at all times.

Returns:

Product returns must be made within 30 days of the original purchase and must be accompanied with the original receipt. All makup sales are final. No refunds or exchanges.

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